Faqs

    What is SaaS solution?

    Software as a service (SaaS) is a software distribution model in which a third-party provider hosts applications and makes them available to customers over the Internet. SaaS is one of three main categories of cloud computing, alongside infrastructure as a service (IaaS) and platform as a service (PaaS).

    How does a SaaS model work?

    SaaS is a method of software delivery that allows data to be accessed from any device with an Internet connection and web browser. … In addition to allowing remote access via the web to the software applications and data, SaaS also differs from on-premise software in it’s pricing model.

    What is SaaS subscription model?

    Software as a service (SaaS) is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted. … SaaS is typically accessed by users using a thin client, e.g. via a web browser, Android or iOS devices.

    SaaS “sits in the cloud.” So cloud computing offers additional services other than just SaaS, while SaaS is only that: software delivered to an end user from a cloud environment. Another critical difference between SaaS and the cloud is that with SaaS, all the data resides in cloud.

    Do you offer Multi-year plans?

    If you wish to sign-up for 2 or 3 or 5-year plan upfront (optional) you are eligible for an additional discount. Please contact our sales for our latest offer.

    Do you offer Multi-year plans?

    If you wish to sign-up for 2 or 3 or 5-year plan upfront (optional) you are eligible for an additional discount. Please contact our sales for our latest offer.

    What is the minimum period I can subscribe for?

    We offer 1 month Trial and on completion of trial period customer has to subscribe for minimum of 1 year.

    Do you have a setup cost?

    Yes, there would be a setup cost associated to setup the account and specific organization policies. Please contact our Sales for more information.

    Do you restrict features with a free trial?

    While trials are more limited than paid accounts, you will be able to try most of our features.

    What payment methods do you accept?

    Visa, MasterCard, and American Express, we also accept Paypal.

    Anything special for non-profits?

    Yes! We offer a special discount for non-profits. Simply contact our Sales team with proof of non-profit status.

    What happens when the trial ends?

    Before your trial ends, you will receive an email explaining how you can keep your account active. If your trial expires, your account will be suspended and you will no longer be able to use the app.

    What if I want to cancel my subscription?

    If you decide TESS360 isn’t for you, please contact support@tess360.com. The cancellation will take effect at the end of your current contract term.

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